Boots in Tiverton have a poor selection of frames compared to other opticians, especially in the lower price bracket. There is not enough selection of glasses with the adjustable nose fixtures. The staff get confused with their own pricing structure for the different type of lenses. I wish I had gone to a different optician and I won't be using them again.
23rd November 2018
We arrived on time for two pre-booked (half-term) eye tests today only to be told the optometrist wasn't in. Lots of flapping and promises that 'someone' had tried to contact us from one member of staff whilst the other stood by shaking their head as if not hearing the facts. Long journey, time wasted, obviously no management system in place to ensure good customer service or communication. Very poor show indeed.
9th April 2018
Easy to book an appointment, hassle-free examination, help with choosing frames
22nd October 2017
Excellent staff and service
6th October 2017
They listened and understood what I was explaining about my deterioration of sight. Helped me choose the perfect new glasses based on my preference and clearly explained everything to me so I understood
22nd September 2017
This was my first visit to boots opticians. A great experience with friendly and competent young people, unlike my former opticians. I chose boots as I had many recommendations regarding their service and I must say all of it was true. Thank you boots.
19th September 2017
Seemed like they covered all bases. Most in depth eye test I have ever received. Very pleased.
15th September 2017
Friendly staff and efficient service.
14th September 2017
Lovely, friendly, expert service, that explained a previously worrying condition as being something far less serious. Happy Customer.
30th August 2017
Could have been greeted when I arrived. As was first time and did not know where waiting area was
27th August 2017
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