After my husband had a bad car accident and firstly smashed his glasses .I rang boots opticians explained the situation and to be quite honest if you want 5 star customer care this is the place. I was ask to come in the same afternoon picked his glasses and now waiting for them to arrive . The two staff that went above and beyond the call of duty are Karen and Louise .all I can say is Thank you .Thank you so very much . See you both very soon .
25th November 2022
Have visited branch with glasses that need constantly tighting. Third visit. Having given glasses to Sarah she tells me that one of arms is bent and has glue on it! And that lens are scratched, spoken with some aggression. Nether of which is helpful or has anything to do with my problem. When pointed out her reply was “well there you go”! She than agreed to replace the frames.
30th January 2020
Lovely friendly opticians. I wanted to particularly feedback about Nadine - she really listened, gave me great professional advice and was very thorough. Thankyou!
14th February 2018
I saw Nadine and she was very sweet and very professional
13th October 2017
She was lovely and professional and clearly knew her subject matter, however she didn't wash her hands before touching my eyes :(
13th October 2017
Very professional and friendly, not rushed. Far better than Specsavers!
29th September 2017
Yasmin was incredibly patient with my son age 10 during his contact lens trial. She put him at ease and explained clearly every step of the process.
10th September 2017
Excellent eye test and discussion re pressure etc
7th September 2017
the student that was in store that dealt with me was very professional and polite,
6th September 2017
Michael gave me a very thorough examination and explained exactly what he was doing and why. I found him to be a very helpful person and would certainly recommend him to anyone in the future.
10th August 2017
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