Reviews
Reviews
All I have had is appointments after appointments with no plan. No way forward.
My views or opinions do not count.
They say they will call but if they do (I Don’t know) they must be calling from a with held number, exactly the same as my stalker. So I can’t tell the calls apart, so ignore the calls. Once a dr left a message but no means for me to call back.
Once a dr text telling me he was free for the next hour and to contact him via that message, but I was driving on the M1 back from Watford, by the time I saw the message the time slot the dr gave was well past. He never contacted me again.
The staff know I am being stalked, it’s my issue.
So, what do I do…do I answer all with held calls and put myself at risk of my stalker or do I ignore them and get no help?
I have told the CMHT that my GP refuses to increase the medication prescribed by the CMH doctor. I have told the team 3 times but still my medication has not be changed. No one explained why.
This is not person centred care.
In the past two years all that has happened is appointments to ask me what is wrong. No help, no diagnosis, nothing.
I am left totally a lone to deal with ups and downs.
My husband said he can’t cope with it any more.
So although I have asked for help, I get no help and now on top of everything else my marriage is falling apart because of my mental health.
Not exactly person centred.
I get a lot of ‘round robin’ text messages from CMHT, why? Nothing that is relevant to me.
That is rubbing salt in the wound keep texting me.
Stop texting and help me.
I’ve not had a positive experience with CMHT. Staff are not rude, but my case never goes further than the same appointments again and again.
Staff say they will discuss my case and talk to other staff, but I never know the outcome to these conversations.
Again, that’s not person centred.
CMHT just lets you done.
We are really concerned about your feedback and want to understand more. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk
Timely information ... it took 14 months to seeva psychiatrist to formalise my diagnosis ... and now a further 8 months waiting on a "shorter list" for a psychological assessment (still waiting). I have sympathy for staffing levels and work loads ... but I'm still waiting.
Safe in your care ... I don't feel safe in anyone's care. You would need to put a fair amount of effort to change that.
Spiritual needs ... were never discussed
Cultural needs ... were never discussed
I'm sorry you haven't heard back from us, if you can call us on 03000 274422 and I will be able to check on the specific details and advise you of the progress.
No communication ar all still waiting
We have updated our processes due to the postal strikes and have been sending text reminders to patients, who have consented, for appointments as well as letters.
For the most part staff seem well-intentioned but lack the time and resources help fully.
Thank you for your feedback, I have shared this with the team.
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I was not forgotten about like I thought I was and happy that I'm getting the help I've been waiting for
I have been in contact a few time and always been told they would get back to me and I never hear back at all my mental health isn't good and trying to get help with my meds and out a plan in place just no one ever gets bask to me or even checks on me it just makes me feel worse makes me feel like they don't care and then I end up having Manic attacks and it's starting to destroy my family because we can't cope
Thank you for your feedback, we are regularly reviewing our systems around maintaining contact with our patients with aim of improving access.
Have had an assessment and checks done before seeing psychiatrist but have never seen one or heard any more from the mental health team
I'm sorry you haven't heard back from us, if you can call us on 03000 274422 and I will be able to check on the specific details and advise you of the progress.
As a white British male, I recognise that I am fortunate. However, I have never felt that this was 'held against me' by care providers, quite the contrary. Its just not been an issue at all, despite what agitating actors may be spouting. I have ALWAYS been treated with the utmost dignity.
Thank you for the response, we have been working hard to recruit a medic and have someone in the team now. We appreciate your kind comments about the rest of the team.
After improvements few years ago is much better. I feel I have good care.