Reviews
Overall Experience
Information
Empathy
Teamwork
Safe
Facilities
Reviews
Cleveland Clinic London Hospital
2023-01-21
Person
4
5
0
Review of Grosvenor Place 5th Floor
21st January 2023
Very good caring staff
Cleveland Clinic London Hospital
2023-01-21
Person
5
5
0
Review of Grosvenor Place 5th Floor
21st January 2023
Everyone was very kind and helpful
Cleveland Clinic London Hospital
2023-01-21
Person
5
5
0
Review of Endoscopy Grosvenor Place
21st January 2023
Florence the niece was great
Cleveland Clinic London Hospital
2023-01-21
Person
3
5
0
Review of Grosvenor Place 5th Floor
21st January 2023
Consultant didn’t visit frequently enough (didn’t come for first 2 days post op and after that still didn’t come every day)
At one point I was feeling partic unwell after the procedure and the nurse was unable to get hold of the on call doctor at all - they were not answering any calls. Nurses were all kind but weren’t a substitute for doctor input.
Food : menu didn’t change for the 6 days I was in hospital. As I am vegetarian this basically meant the same meals every single day which doesn’t help recovery of appetite/ desire to eat which is necessary for post op recovery
I reacted badly to some of the meds, one nurse made the decision to give me a different anti-sickness med but this was even worse- other nurses were surprised he had chosen such a strong alternative
Cleveland Clinic London Hospital
2023-01-21
Person
5
5
0
Review of Grosvenor Place 2nd Floor
21st January 2023
Very pleasant reception on arrival and reception area. Offered choice of drinks.
Cleveland Clinic London Hospital
2023-01-21
Person
5
5
0
Review of Grosvenor Place AAU 3rd Floor
21st January 2023
Very attentive and professional nursing staff. Expert and thorough clinician’s including Mr Hamilton and his team
Cleveland Clinic London Hospital
2023-01-21
Person
4
5
0
Review of Grosvenor Place Day case
21st January 2023
Very Good
Cleveland Clinic London Hospital
2023-01-20
Person
5
5
0
Review of Grosvenor Place Theatre OR
20th January 2023
The care I received today at the Cleveland clinic was wonderful. From the minute I arrived the security guards, porter and registrant were polite and quick and couldn’t do more to help. I then was shown to my room which was incredibly clean and comfortable and introduced to Jezel C and Shayne who would be looking after me. Jezel C took the time and care to check on me multiple times post surgery and kindly called my emergency contact with updates, she has a really positive energy and empathy that I really appreciated. Shayne was gentle and caring when taking my observations and removing the canular from my hand and I felt very well taken care of.
Cleveland Clinic London Hospital
2023-01-20
Person
5
5
0
Review of Endoscopy Grosvenor Place
20th January 2023
Cleveland Clinic London Hospital
2023-01-20
Person
4
5
0
Review of Grosvenor Place Theatre OR
20th January 2023
I was mostly looked after during my time at the hospital - as a day patient - by Neve (probably spelt Niamh) who is truly one of life's beautiful caring creatures.
She was excellent and sorry I didn't get her surname. She even gave me a follow up call the next day.