Reviews
Overall Experience
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Facilities
Reviews
Cleveland Clinic London Hospital
2023-01-20
Person
4
5
0
Review of Grosvenor Place Theatre OR
20th January 2023
I was mostly looked after during my time at the hospital - as a day patient - by Neve (probably spelt Niamh) who is truly one of life's beautiful caring creatures.
She was excellent and sorry I didn't get her surname. She even gave me a follow up call the next day.
Cleveland Clinic London Hospital
2023-01-20
Person
5
5
0
Review of Grosvenor Place Theatre OR
20th January 2023
Although requested to be in the hospital before 6.30 am on arriving at 6.15 there was nobody available to check in. Someone arrived at 6.30 and eventually checked in at 6.45after 3or 4 people ahead of me . Suggest you open check in desk at 6.15.
Cleveland Clinic London Hospital
2023-01-20
Person
5
5
0
Review of Grosvenor Place 5th Floor
20th January 2023
I was so impressed. At every stage from arrival I was passed onto the next appointment with so much care and politeness. On arriving in my room I was impressed. Not only was the room exceptionally well appointed the staff were efficient, caring and polite. When I was taken to the theatre for the procedure on my heart once again it went efficiently. I liked the way a single person remained with me throughout and finally returned me to my room. The staff in the operating theatre were extremely efficient and friendly and at no time did I feel concerned. Doctor Byrne kept me informed throughout and spent time explaining what had been done before I left the theatre and was taken to the recovery room. Here the nurses were caring and efficient. I was then taken back to my room. I was hungry and within minutes a member of the catering staff arrived. A brilliant menu choice but all I wanted was a omelette and a cup of tea. 15 minutes later it was brought to me on a wicker tray with a wicker cover. What style. When I was discharged the entire operation was done efficiently. My drugs were returned to me and a letter of discharge was provided.
I could not have been more impressed throughout.
Cleveland Clinic London Hospital
2023-01-20
Person
5
5
0
Review of Grosvenor Place 4th Floor
20th January 2023
Every single member of staff on the 4th floor including the caters and cleaners were amazing, they were always polite and very helpful
They shown lots of empathy and always made sure I was ok.
The other really lovely and reassuring thing was all the staff got on with each other really well and worked as a team
I would definitely recommend a stay here.
Cleveland Clinic London Hospital
2023-01-20
Person
5
5
0
Review of Grosvenor Place 5th Floor
20th January 2023
Cleveland Clinic London Hospital
2023-01-19
Person
4
5
0
Review of Grosvenor Place 5th Floor
19th January 2023
Angela Mendoza was my nurse and she was absolutely outstanding and brilliant at her job. I had a bad experience during change over when I could not get hold of anyone but then Angela became my nurse for the next 3 nights and was incredible. She gives a world class patient care and is professional, empathetic and wonderful
.
Cleveland Clinic London Hospital
2023-01-19
Person
5
5
0
Review of Endoscopy Grosvenor Place
19th January 2023
An excellent Consultant and first class back up team.
Dr.Rehan Haidry Endoscopy Consultant
Cleveland Clinic London Hospital
2023-01-19
Person
5
5
0
Review of Endoscopy Grosvenor Place
19th January 2023
I was very impressed with my service and care.
Everyone was excellent
Cleveland Clinic London Hospital
2023-01-18
Person
5
5
0
Review of Grosvenor Place Day case
18th January 2023
Excellent in patient experience,great surgeon and anaesthetist and nurses .
The radiologist on a previous visit was excellent at reassuring me as I was nervous ,as was the anaesthetist today .The surgeon has a lovely bedside manner and clearly explains everything.
Cleveland Clinic London Hospital
2023-01-18
Person
5
5
0
Review of Grosvenor Place 4th Floor
18th January 2023
The staff and facilities were absolutely amazing - very caring and considerate.