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20th January 2023


I was mostly looked after during my time at the hospital - as a day patient - by Neve (probably spelt Niamh) who is truly one of life's beautiful caring creatures. She was excellent and sorry I didn't get her surname. She even gave me a follow up call the next day.

Suggested improvements
Whilst there was a lot of staff, and no shortage of attention, I felt the service may have been improved had there been a level of seniority inbetween the surgeon and the nurse/s.


I would have welcomed a post op follow up conversation with my consultant but accept he was no doubt still operating.


See above - Niamh/Neve

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant