4.7 | 104 reviews
Booked online although when coming into store I was made aware that my appointment wasn’t actually on their system. Staff were very attentive and fixed the problem straight away without any hassles which I found very reassuring and professional. Amy Kirsty and Kate helped me
8th March 2019
We had a fantastic experience at this particular branch on Saturday. My daughter was having a contact lend trial & fit. Although I had booked online and I didn't realize my notes were at my previous Boots in Chelmsford, they went out of their way to accommodate us...calling High Chelmer for our notice and switching Opticians around to fit us in properly. The guy who did my daughters fitting was amazing. Mogi - he was patient, calm, reassuring, positive & simply fantastic...this was my daughters third attempt and managed it with Mogi. Receptionist was friendly & helpful. Cannot thank them all enough. Branch was Lakeside.
23rd October 2017
Attentive optician and he also explained all his findings. Staff were very helpful in advising specs to me
23rd October 2017
Knowledgeable staff and comprehensive eyesight test. Good range of glasses to choose from with good price range
22nd October 2017
There was a problem with my prescription but they went to great lengths to solve it They were very professional and helpful
17th October 2017
Great service made me feel at ease and went through everything clear and easy to understand and was so friendly
17th October 2017
The Optometrist was extremely polite Nd professional. He attended to my two children and was very patient and explained very well.
15th October 2017
Always very happy with the service and care I receive at Boots optician, lakeside branch.
13th October 2017
Took time over eye exams, particularly with children.
12th October 2017
My optometrists were really polite and extremely helpful during my appointment. I came back to Boots opticians after trying another high street opticians because of the eye test and how they get a great fit on my glasses. My only criticism is there's not enough choice of designer glasses for me personally which is why I made the decision to go elsewhere. I'm happy to recommend Boots opticians to friends and family.
11th October 2017
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