4.7 | 42 reviews
Very good after service mended broken glasses for me
31st December 2025
I had a thorough eye test and all my questions and optians were answered to my complete satisfaction.
15th August 2025
Had an appointment for my daughter yesterday and phoned 15 mins earlier to say I was stuck in traffic - coming from St Albans. I was told it was fine and the optician usually waits up to 10 mins over time. Got there 8 mins later and the optician refused to see my daughter who is struggling with her eyes! Another member of the staff at the counter found it funny when asked for the managers details to escalate a complaint. The staff at the counter gave me the customer care number as didn’t apparently have a managers number to give me and looked like they really weren’t sure what they were doing. Overall a very unprofessional experience.. A little girl who is now still struggling with her eyes and a very upset mum Would never go back there again
16th September 2019
Great help from Clare Hart of the counter staff in finding the right frames for my needs. Honest opinions and careful concern were given.
30th October 2017
Friendly, knowledgeable and able to explain. My appointment did start a little late. But the care taken cannot be faulted.
21st October 2017
Always an easy experience. Staff make me feel very comfortable - nothing is too much trouble. Than you.
20th October 2017
The gentleman kept me informed throughout which I really liked. He was engaging and thorough.
12th October 2017
All staff were very kind and helpful
1st October 2017
Friendly efficient service. On time.
29th September 2017
The Optometrist was very thorough and gave clear advice and recommendations and made appropriate referral.
25th September 2017
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