Boots Opticians Southport

Great service

It took a while to make an appointment as the staff didn’t answer the phone when I rang on several occasions however, when I went into store and made an appointment the staff were very friendly. When we went to the appointment for my son it was really good and he had a thorough eye test. The staff where really helpful.

Everyone was friendly and helpful, explaining what was happening during each test. Phoning for an appointment took way too long going through menus.

It was an excellent experience following a totally awful experience with a competitor. My eyes were tested properly at Boots and possible future problems highlighted. I would always go back to this branch. The whole department was friendly and helpful and made me feel valued as a customer.

Joan & Steve were first class.

Staff at Boots in Southport are always friendly and professional and willing to explain exactly what tests are looking for.

I will never go back to Boots Opticians and will never recommend them. So far, I have been back to the Southport branch 6 times in 5 weeks and have been far from impressed. Firstly, the reading glasses I was given were useless and had to get them adjusted but my main issue was with the "distance" glasses I was told I needed. I did not think I needed distance glasses but went with your recommendation. When I tried them on, I got a headache and my sight went blurred. The optician asked me to have a re-test (with another member of staff) who told me that I did not need distance glasses and arranged for a refund of £105. I expected to go twice to Boots; once for a test and once to pick up some glasses but, even now, I am still not happy with my reading glasses but have been told by Boots to try them for a few weeks. I regret ever going to Boots in the first place as it has cost me far too much time, effort and money (fuel and car parking). Never again.

Friendly and efficient service

On time, polite and friendly appointment

Die notice contact me when contacts were ready Then cancelled fitting appointment