Boots Opticians Horsham - West Street

I have always been very pleased with the help and advice I receive at Boots Opticians Horsham.Anita who I see for my contact lens checkups is always a pleasure to see, and she is very patience with dealing with any problems that I may have. I have been going to Boots for many years now, and always advise my friends to try them first.

Anita, the optometrist, was excellent. Arranging appointments was ok but speaking directly to the branch by phone virtually impossible. Boots has the feel of a professional service struggling to get up to date and compete with more price conscious high street competitors.

i am ronald lane, the lady spoke very clear to me as i am hard of hearing and was the best at her job and took time to explain due to my age. App on Wed 25 th nov. 11.00

Very friendly service with excellent advice

The Horsham store could do with updating, it's looking quite tatty and old.

No comments to make

Optometrist took time to do test and explain outcome. Also to explain variafocal balance between reading and distance and the trade off in lens construction. Latest equipment in pre-tests which increased efficiency. Only slight improvements can be suggested - explain the lateral vision test more clearly ie say the number of lights you see at each click. Also, use a clip board for the pre-test form filling to keep paperwork together and to lean on for signature.

efficient, Exacting, and Enthusiastic.

Very efficient, thorough, and knowledgeable. Have been coming to Boots Optiticians, for many, many, years, and would go knowhere else. Excellent value for money, especially with Boots Frames, which I have always purchased.

Very helpful and supportive