Boots Opticians Billericay - High Street

Boots Opticians Billericay - High Street 2019-11-08 Person 1 5 0

I came into the practice at 5:30 this evening for the very first time, as a potential customer. The door was open and there were people in there. I entered and started chatting to a man who aknowledged my presence. I then asked "Where are the mens frames?" Another person in the shop, who was obviously a female member of staff, Said to me quite bluntly, "We are closed." I replied, "But the door is open" The member of staff then said, again quite bluntly, "Because we are going" It was obvious to me then that it was only the staff team in the shop and they were just closing up. I felt quite embarrassed anf humiliated to be spoken to like that in front of other people, whether they be staff or customers. If there is a member of staff reading this I would like to inform the area supervisor of my experience today. My email - terryschon17@gmail.com Thank you.

Boots Opticians Billericay - High Street 2019-05-02 Person 3 5 0

During the test the Optometrist wiped the lenses she was using on her skirt and was chewing gum all the time. It was also difficult to understand her as she had a strong accent. Her name was Adaobi and she was a locum.

Boots Opticians Billericay - High Street 2017-10-17 Person 5 5 0

Really helpful and friendly staff. They don't ever rush you and make helpful suggestion. I went back several times to get the right glasses and they were super helpful and very patient. Couldn't fault them. Totally recommended the billericay branch. Remain professional at all times even when under pressure.

Boots Opticians Billericay - High Street 2017-09-27 Person 4 5 0

Both Amisha, the optician and her colleague Ria were very kind & patient. I am lookig forward to collecting my specs. next week

Boots Opticians Billericay - High Street 2017-09-24 Person 3 5 0

Nothing