Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-01-18 Person 5 5 0

No normal medical conditions

Nothing

Doncaster Urgent Treatment Centre 2023-01-17 Person 5 5 0

Nice pleasant and helpful staff

Nothing from my experience

Doncaster Urgent Treatment Centre 2023-01-14 Person 1 5 0

I had an appointment at 1.15pm, they said that it would be a slight wait, 5 hours later I still wasn't seen, I then got told it was based on severity and if someone who just walked in was iller it would be them first, it turned out I had a severe ear infection and got put on high dose antibiotics.

Better receptionists, more doctors than 2 on, be honest with wait times, security in room

Doncaster Urgent Treatment Centre 2023-01-14 Person 5 5 0

I was happy with a service and thanks

No thing can be be nester I think ! Thanks

Doncaster Urgent Treatment Centre 2023-01-14 Person 2 5 0

Firstly the ambulance guy were rude but that was probably down to understaffed and over worked. I had and still have a bad back which keeps having painful spasms. As there was no beds I had to sit in a wheelchair for 17 hours and see a doctor every few hours should not once actually looked at my back. The nurses were stretched but madd fire I had painkillers which took the edge off the pain but sitting was causing the spasms to increase. No offer of a scan or treatment wax offered and sent me home. I gave bern bed bound living alone got two weeks now. And only just been given something to try and relax my back. Thankfully I have good friends who have collected meds and shopping for me.

Pay nurses better to increase the numbers. Use sone of the beds from the covid hospitals made during the pandemic. 70-80 of the people in A&E were non English speaking with non urgent treatment required maybe someone who makes the decisions should sit in A&E and witness for themselves the amount of people who turn up because they are not registered with a doctors.

Doncaster Urgent Treatment Centre 2023-01-14 Person 1 5 0

My appointment was at 10:30pm I waited 2 hours to be seen in absolute agony with a herniated disc after telling them I cannot sit but was left to sit there...only to be taken through to A&E and placed in a 10 hour wait time que...I had to leave as the pain sat was too much to bare , I wasn't even given any pain relief...making this pointless journey made my condition even worse..what an absolute joke , the Dr that saw me really didn't seem to care and just dordled about very slowly before dumping me in a&e and going home.

Actually treated me , saw me when I was booked in at the time promised, gave me some pain medication, let me lay down somewhere..got me into treatment instead of another que to be assessed again after I'd already waited 2 hours and been assessed.

Doncaster Urgent Treatment Centre 2023-01-14 Person 4 5 0

I have colitis

Not enough staff really but other than that the staff were helpful and kind

Doncaster Urgent Treatment Centre 2023-01-14 Person 2 5 0

Good service needs improvement

Need to review appointment system even with appointment 3 hours before I saw anyone needs a 2 tier system one for A+E run off and one for booked appointments

Doncaster Urgent Treatment Centre 2023-01-14 Person 3 5 0

Things need to improve in the way people are seen. Given appointments need to be prioritised over a&e admissions. I understand it’s hard but there should be a time where you can authorise hourly slots for people coming from a&e to ease congestion

The amount of patients to doctors needs to be improved. I had an appointment for 11:15, and wasn’t seen until 5:20. I also have an ear infection in which I’m very hard of hearing and the doctor wouldn’t allow my husband in to listen to what he was saying. With us having to wear masks, I couldn’t lip read

Doncaster Urgent Treatment Centre 2023-01-14 Person 4 5 0

I’m asthmatic

All the staff was lovely very friendly professional and very helpful.