Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-01-14 Person 3 5 0

Things need to improve in the way people are seen. Given appointments need to be prioritised over a&e admissions. I understand it’s hard but there should be a time where you can authorise hourly slots for people coming from a&e to ease congestion

The amount of patients to doctors needs to be improved. I had an appointment for 11:15, and wasn’t seen until 5:20. I also have an ear infection in which I’m very hard of hearing and the doctor wouldn’t allow my husband in to listen to what he was saying. With us having to wear masks, I couldn’t lip read