Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-05 Person 5 5 0

My niece suffers with severe psychosis and I was struggling to cope. Her support worker Imogen could see this and very kindly passed my number to a psychologist colleague. Elena was so very helpful. She was very easy to talk to. She listened and gave me some really useful tools to help me going forward. She referred back to things that I had said and gave me helpful suggestions as well as visual information which I respond well to. Elena was professional but also warm and compassionate which has made such a difference in regards to my mental health. I am grateful for her help and I feel better able to cope not just with my niece’s situation but other aspects of my life (which I shared with Elena). I feel fortunate to have received such great support.

Absolutely nothing!

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-05 Person 5 5 0

Excellent service could not ask for better weĺl done the nhs

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-05 Person 5 5 0

A brilliant service. I was really apprehensive about joining the group at first but I am so glad I did. Not only was the sessions informative but the staff made them fun. We managed the heatwave by taking longer breaks between exercises or they were made easier on these sessions. Would I attend again if I needed too YES without any doubt.

We all agreed it would have been nice to have a video link we could use when we finish the course just to remind us of the exercises and how to do them.

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-05 Person 5 5 0

The clinician was attentive and professional. Sympathetic and willing to provide assistance in helping me move on with my current situation.. The service that I have received from everybody connected with the pain Management Team has been first class and I have benefited greatly.

nothing to add to the satisfaction received.

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-05 Person 5 5 0

because i was asked too

there is no more to be done greate service all of the nurses have been fantastic nothing is to much trouble they tell what they are going to do and why if i ask any questions they explain exactly whats going on and why thank you all.

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-03 Person 4 5 0

I have bronchiectasis not COPD I am confined to the house , unable to get out without help.

Nothing I can think of

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-02 Person 4 5 0

MENTAL HEALTH CONDITION Please see medical records which show that James was diagnosed in 2019 with an it and depression with some psychotic symptoms. Since early 2020 he has been unable to work and has significant problems with socialising He has had a sleep disorder for many years He can’t answer his phone or reply to texts He has cut off friends and family, and relates now only to his mother and father. His anxiety means he can’t organise himself or commit to any particular action At times he feels rage and will struggle to contain this ASTHMA James had asthma as a child and teenager including one hospitalisation. No incidents in recent times but James still avoids dusty and confined spaces

It was not ideal having four people in a small and almost windowless room for James’ first meeting with you. Also concerned that James’ medical records for the second meeting - where you saw James alone - include the words “James denies any problems with sleeping or eating” James has a long standing sleep disorder, which he reported to Marcin Prochnicki on 26th May 2022, as stated in Mr Prochnicki’s records of that consultation. He quotes James saying:Very poor sleep… never had a good sleep. Appears to be linked to inability to switch off…” Also, James does have some issues with when and what he eats, and was receiving therapy for this from Health and Well-being Coach Sophie Cooper at his GP surgery from 25th March 2022 to 17th June 2022. So it seems unlikely that James would mean to say that he had no problems with sleeping or eating when he saw you that second time. It’s possible James could have misspoken as it was a session in which you were reviewing childhood trauma with him. If it’s possible for you to review your notes as to the words James used about sleeping or eating, or the context in which they were said, that would be helpful

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-02 Person 5 5 0

I feel Debbie Lovell-Taylor has changed my life with the counselling I received. She has released me from the burdens I carried from a child to adulthood. She was very calm non judgmental and reassuring with all we discussed.

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-01 Person 5 5 0

Community Services - Essex Partnership University NHS Foundation Trust 2022-09-01 Person 5 5 0

All good

No