Cleveland Clinic Portland Place Outpatient Centre

Cleveland Clinic Portland Place Outpatient Centre 2022-01-15 Person 4 5 0

Height and weight taken in a corridor . Ushered into a room for blood pressure . Not great considering cost of visiting GP. Not convinced overall service is representative of the cost. Only real benefit of paying so much to see a GP is the fact that I saw Nick Sawyer who is the best around

Cleveland Clinic Portland Place Outpatient Centre 2022-01-14 Person 5 5 0

I would say the the overall experience was excellent, from the time I entered the clinic to the time I left, the only reason I have answered ‘not at all’ to the cost question is because this is being coved by my insurance so they will be billed direct.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-14 Person 5 5 0

Feeling very confident in the clinician I saw. He gave me ample time for my appointment, and was very informative about the treatment and the choices offered to me. A very good experience of a dreaded appointment!

Cleveland Clinic Portland Place Outpatient Centre 2022-01-14 Person 5 5 0

on time and well explained

Cleveland Clinic Portland Place Outpatient Centre 2022-01-14 Person 4 5 0

This was a follow up consultation,and I was content with the options provided to me

Cleveland Clinic Portland Place Outpatient Centre 2022-01-14 Person 3 5 0

We were greeted by a large number of staff upon arrival, we already knew how much the consultation fee would be and we we are more than happy with our Consultant who my husband has been seeing for a number of years, previously at the private rooms of the National Hospital for Neurology at Queen Square, London Worryingly, there does seem to be a problem with aftercare administration. Since coming to the Cleveland Clinic in November, we have had no official confirmation letter regarding the details of that appointment more importantly during that Consultation my husband's prescription was changed and we have had no official confirmation of this change, either by email or written notification. I did phone the Clinic after a few weeks to let them know that this was the case and the person to whom I spoke assured me she would contact someone in admin to remedy this. To-date we have received no further communication with regard to the Consultation and prescription change. If the Clinic is having problems recruiting permanent office staff, use agency staff in the interim. Regarding overall cleanliness, in the waiting area prior to seeing the Consultant, there were used beverage cups littering tables adjacent to the chairs which no member of staff had bothered to remove. We hadn't ordered the drinks so they just remained there during the l5 minutes or so that we were sitting in that particular waiting area.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-13 Person 5 5 0

Excellent choice of professionalism Very willing to share experiences Willing to discuss all aspects of the condition

Cleveland Clinic Portland Place Outpatient Centre 2022-01-13 Person 5 5 0

I had a CT scan. Aman and Kevin who gave it to me were both excellent and delightful. Everything was very well carried out and they are both most professional, caring and communicative. It could not have been better. All other staff were also very good. Many of your questions do not apply to me. I am covered by BUPA Elisabeth Kahn

Cleveland Clinic Portland Place Outpatient Centre 2022-01-13 Person 5 5 0

Dr Haidry is fantastic. Fills me with confidence and reassures me that he can help. He has given me hope.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-13 Person 4 5 0

Efficient and helpful staff