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13th January 2022


Efficient and helpful staff

Suggested improvements
I was left waiting nearly an hour because the consultant Dr Maniyar didn’t call me for my appointment but called a patient after me which took a ridiculous amount of time. The reception staff were very apologetic but I then felt rushed and exhausted so didn’t get the appropriate care and attention I should have done


No

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience