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Reviews
Cleveland Clinic London Hospital
2022-09-12
Person
4
5
0
Review of Grosvenor Place 4th Floor
12th September 2022
Your system of communicating admission times was appalling. I received many emails informing me of different times I should arrive at The Cleveland which created tension and worry even on the day of admission. This is vitally important not only for the patient but for the hospital staff. My original admission time was 6.45 am in the evening before admission I received two emails saying admission had been changed to 11.00 am which was followed by another saying 9.00 am so my husband took me in for 9.00 am. On the long drive into London we received a phone call wondering where I was as I should have been admitted at 6.45 am. A total shambles that requires a thorough investigation.
Cleveland Clinic London Hospital
2022-09-12
Person
5
5
0
Review of Grosvenor Place 4th Floor
12th September 2022
Reason, I was look after by hospital staff very professionally
Cleveland Clinic London Hospital
2022-09-12
Person
4
5
0
Review of Grosvenor Place 5th Floor
12th September 2022
I felt that I was in the hands of a competent team, who didn’t patronise me and the vast majority of whom showed considerable care and kindness.
Cleveland Clinic London Hospital
2022-09-12
Person
5
5
0
Review of Grosvenor Place 5th Floor
12th September 2022
Everything very good, staff polite and courteous
Cleveland Clinic London Hospital
2022-09-11
Person
4
5
0
Review of Grosvenor Place 5th Floor
11th September 2022
Not a very good as I was left in recovery over an hour more than I should have been because the nurse on 5th floor needed to Co e and collect me was busy and no one else answered their communication device. This delayed my discharge. However, this also left my wife worried as she was expecting me back more than an hour sooner than than actual. There was no communication to my wife on my progress. She was very worried that something had gone wrong.
Cleveland Clinic London Hospital
2022-09-11
Person
4
5
0
Review of Grosvenor Place 5th Floor
11th September 2022
Cleveland Clinic London Hospital
2022-09-11
Person
4
5
0
Review of Grosvenor Place 5th Floor
11th September 2022
Cleveland Clinic London Hospital
2022-09-11
Person
4
5
0
Review of Grosvenor Place Theatre OR
11th September 2022
Cleveland Clinic London Hospital
2022-09-11
Person
4
5
0
Review of Grosvenor Place 4th Floor
11th September 2022
Overall it was good
I felt I had a few too many nurses looking after me
Main reception was a little stark, no water or drink facilities
Cleveland Clinic London Hospital
2022-09-10
Person
4
5
0
Review of Grosvenor Place 4th Floor
10th September 2022