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12th September 2022


I felt that I was in the hands of a competent team, who didn’t patronise me and the vast majority of whom showed considerable care and kindness.

Suggested improvements
Just a a couple of minor observations. Eric in Reservations was great, but a colleague of his who transferred me to him on one occasion did not display the same level of courtesy or consideration. Secondly, one nurse in the latter stages of my short stay seemed to be just “going thro’ the motions”. All the others I found more than fully committed.


I was more than reassured of his competence, and was impressed by his level of care and concern.


Aside from my consultant, I hesitate to single anyone out. But my nurse Paulo was perhaps the best of an excellent group. And the Australian radiographer in theatre was hugely reassuring and thoughtful.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant