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11th September 2022


Not a very good as I was left in recovery over an hour more than I should have been because the nurse on 5th floor needed to Co e and collect me was busy and no one else answered their communication device. This delayed my discharge. However, this also left my wife worried as she was expecting me back more than an hour sooner than than actual. There was no communication to my wife on my progress. She was very worried that something had gone wrong.

Suggested improvements
Communicate with other staff as well as relatives



No

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant