Reviews
Overall Experience
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Facilities
Reviews
Cleveland Clinic London Hospital
2022-09-23
Person
5
5
0
Review of Grosvenor Place Day case
23rd September 2022
Cleveland Clinic London Hospital
2022-09-22
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
22nd September 2022
Cleveland Clinic London Hospital
2022-09-22
Person
5
5
0
Review of Grosvenor Place 4th Floor
22nd September 2022
Cleveland Clinic London Hospital
2022-09-22
Person
5
5
0
Review of Grosvenor Place 5th Floor
22nd September 2022
Cleveland Clinic London Hospital
2022-09-22
Person
4
5
0
Review of Grosvenor Place 4th Floor
22nd September 2022
Staff were good and caring.
Cleveland Clinic London Hospital
2022-09-22
Person
4
5
0
Review of Grosvenor Place 5th Floor
22nd September 2022
Excellent medical team (Dr Vashisht?Prof Cohen) which is the main reason or choosing Cleveland Clinic
New, spacious, fresh building with state of the art equipment
Individual care
Cleveland Clinic London Hospital
2022-09-21
Person
5
5
0
Review of Grosvenor Place 5th Floor
21st September 2022
From the moment I arrived, with the welcome I was given, through friendly and efficient treatment I received, throughout my stay could not be faulted.
Cleveland Clinic London Hospital
2022-09-18
Person
4
5
0
Review of Grosvenor Place 5th Floor
18th September 2022
I felt well cared for and informed. I felt the staff all knew what they were doing.
Cleveland Clinic London Hospital
2022-09-18
Person
5
5
0
Review of Grosvenor Place 5th Floor
18th September 2022
Superb service
Cleveland Clinic London Hospital
2022-09-18
Person
4
5
0
Review of Grosvenor Place 5th Floor
18th September 2022
Overall I was really satisfied and felt secure and well-treated. However, having been asked to attend at 13.00 for a 15.15 procedure, I was sent to the basement reception area and then left in the basement reception area for an hour and only seemed to be dealt with by a member of reception staff when I queried what was going to happen to me when she was dealing with other people. I did feel if I had not asked I might still be sitting there. It became apparent that I should have been sent to the 5th floor reception where I would have been checked into my room and taken to my procedure from there (which is what I expected to happen). This meant that my case and clothes had to go from the basement to the resus room and only then to my room on the 5th floor when I did. So later, I had to get nursing staff to find my shoes and tablet which had been left in the basement reception area, which caused me some unnecessary anxiety after my operation.