Reviews
Overall Experience
Information
Empathy
Teamwork
Safe
Facilities
Reviews
Cleveland Clinic London Hospital
2022-10-16
Person
5
5
0
Review of Grosvenor Place 4th Floor
16th October 2022
Staff and nurses were excellent & helpful and very professional, the whole stay was comfortable. Just catering service needs to improve.
Cleveland Clinic London Hospital
2022-10-15
Person
5
5
0
Review of Grosvenor Place 4th Floor
15th October 2022
The Consultant Mr Nathwani explained everything to me about my knee replacement
He was very professional and I am very happy with the result of the operation
The nursing staff Sean, Alison and whole team were excellent…they really looked after me …nothing was too much trouble to them
The Dr on the ward was very good as well ..he explained my medication in a clear and precise way
Both physios Allirra and Dan explained the exercise programme and I was given a detailed schedule to follow for my recovery going forward
The whole experience was excellent and i am recovering well thanks to the treatment I received at the Cleveland
Cleveland Clinic London Hospital
2022-10-15
Person
5
5
0
Review of Grosvenor Place 5th Floor
15th October 2022
All the staff were excellent at their jobs , caring and understanding at all times
In a relaxing environment
Cleveland Clinic London Hospital
2022-10-14
Person
4
5
0
Review of Grosvenor Place 5th Floor
14th October 2022
I can not fault my care. Superb surgeons and nursing staff. It was frustrating that the last 3/4 days I was kept in as they thought I needed a biopsy, but when that was deemed unsafe, then lots of specialists looked at the scan and decided it was a ‘bone island’ with no need for further investigation. I felt this could have been achieved much earlier.
Cleveland Clinic London Hospital
2022-10-14
Person
4
5
0
Review of Endoscopy Grosvenor Place
14th October 2022
I had a capsule endoscopy. Dismissed in error before the capsule reached the small intestine. Procedure now has to be repeated. Overall CC is very poor at communication. I have had procedures moved without telling me nor the front desk. I have requested pre-procedure calls and haven’t heard back at all until chased several times.
Dr C Bhan has been very sympathetic.
Cleveland Clinic London Hospital
2022-10-13
Person
5
5
0
Review of Grosvenor Place Theatre OR
13th October 2022
I had an excellent experience , I had put off this operation for several years and having eventually decided to go ahead and I can only say a had 100 % confidence with the service I received. When the day arrived for the operation all the staff and every service I encountered was to the highest standard of care and professionalism .
Cleveland Clinic London Hospital
2022-10-13
Person
4
5
0
Review of Grosvenor Place 5th Floor
13th October 2022
Excellent facilities. Staff absolutely amazing Nothing was too much trouble for anyone , night or day. Total fabulous care from absolutely all teams of caregivers
Surgeon on hand always in some way (Mr Bhan ) was extremely informed about all of the procedure , both before and afterwards Becky Slater was amazing help , as were the physio and dietician
I couldn’t fault the experience in any way Absolutely first class service and care Would recommend to anyone who wanted first class treatment
Cleveland Clinic London Hospital
2022-10-13
Person
4
5
0
Review of Grosvenor Place Theatre OR
13th October 2022
Cleveland Clinic London Hospital
2022-10-12
Person
5
5
0
Review of Grosvenor Place 5th Floor
12th October 2022
Cleveland Clinic London Hospital
2022-10-12
Person
4
5
0
Review of Grosvenor Place 5th Floor
12th October 2022
I was surprised that in the 4 days I was in the Cleveland that no one cleaned the floor of my room and that I had to make my bed each day.
The nurses were professional and very friendly.