Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2023-01-14 Person 5 5 0

Cleveland Clinic London Hospital 2023-01-14 Person 4 5 0

The answer to most, if not all of my queries or concerns were met with positive answers by both nurses and 3 seperate doctors who dealt woth me.

Cleveland Clinic London Hospital 2023-01-13 Person 5 5 0

Everything went smoothly, excellent care. Lovely room.

Cleveland Clinic London Hospital 2023-01-13 Person 5 5 0

The hospital was amazing, modern and extremely clean. I felt comfortable and completely at ease throughout the procedure, the care given by all the staff was exceptional and I’m extremely grateful.

Cleveland Clinic London Hospital 2023-01-13 Person 4 5 0

As a business owner and mentor for 40 years, I find your processes of communication are somewhat flawed. I.e. left hand doesn’t always know what the right hand is doing. Little things like basic knowledge of how to take blood pressure eg One should never ask a patient questions whilst taking blood pressure as this increases blood pressure upon which wrong diagnosis can be given. Cuff shouldn’t be placed around the elbow etc. There appears to be no seamless, handover of patient information and questions answered. I’ve been asked four times the very same questions from four different nurses from both floors, once should be enough, recorded and handed over to nurses downstream. Bathroom Curious to know why toilet seats are not soft close to avoid noise. Bathroom lights only turn off after one hour therefore fully lit throughout the night as nurses coming in and out disturbing the bathroom sensor. One would expect the bathroom light to go off after 30 seconds of none use. The bed constantly inflates, deflates, makes a whirring noise, impossible to sleep. The bed was eventually switched off after I asked three separate nurses after which the bed continually beeped for approximately 30 minutes, all in all a bad night sleep. Would have been helpful. If there was a arm above the bed, so one could pull themselves up to go to the bathroom and back especially after hernia operations. Not a big issue, but Poor communication between nurses and kitchen, saying I should be Nil by Mouth which was incorrect, no one came to offer food evening meal or breakfast.

Cleveland Clinic London Hospital 2023-01-12 Person 5 5 0

Cleveland Clinic London Hospital 2023-01-08 Person 5 5 0

Niamh is an outstanding nurse. She’s a true star.

Cleveland Clinic London Hospital 2023-01-07 Person 5 5 0

I always felt safe. If I had a concern, it was taken seriously and resolved quickly. Everything was explained to me in a way that I could understand. Nothing was too much trouble.

Cleveland Clinic London Hospital 2023-01-07 Person 5 5 0

The nurses and care workers on the 4th floor were excellent and I felt completely looked after and safe in their care. Nothing was too much for them and they were incredibly keen to help me at all times and to ensure I was pain free and comfortable at all times. I can not praise them enough.

Cleveland Clinic London Hospital 2023-01-07 Person 5 5 0

Unbelievably modern facilities. Very quiet in the day I attended (post new year / train strike?) so I almost felt like I had the hospital to myself. My allocated nurse was terrific and I doubt that the all round standard of care could have been any better anywhere in the world. Breakfast was also 5 star.

The nurse. I can’t remember his name I’m afraid. He was exceptional.