West Berkshire Community Hospital

West Berkshire Community Hospital 2022-11-10 Person 5 5 0

My appointment was on time, Physio Lucy is very professional and competent, I have full confidence in her.

Satisfied completely with treatment

West Berkshire Community Hospital 2022-11-09 Person 4 5 0

Very friendly but limited in that I got an x-ray but that only proved bones were ok. Injury concerns still exist and I now have to wait to get a GP appointment and then a referral for an MRI. Pain which I was incredibly concerned about still exists and reason unclear still. Staff were incredibly friendly and attentive. Only 6 patients there in the 2 hours I was so very slow work happening, maybe paperwork takes time.

Speedier service and that wouldn’t be more staff as there were plenty for the amount of patients I saw around me.

West Berkshire Community Hospital 2022-11-08 Person 5 5 0

Excellent service and physio [name removed] was very good and was very thorough with the physio

Everything was very satisfactory

West Berkshire Community Hospital 2022-11-07 Person 5 5 0

Amazing care

Nothing

West Berkshire Community Hospital 2022-11-07 Person 4 5 0

I was treated with care, attention and very promptly.

All the staff were really helpful, nothing more to add

West Berkshire Community Hospital 2022-11-07 Person 5 5 0

My son came to MIU following an incident with the car door and his hand, ECP [name removed] was fantastic with him and spoke to him clearly to a level he would understand, she also made sure that I, as his parent understood the process and what was happening. My son felt very comfortable and was cared for in a good timely manner.

Nothing, the care from start to finish was absolutley fantastic.

West Berkshire Community Hospital 2022-11-04 Person 5 5 0

[name removed] was very professional, listened and provided great care

..

West Berkshire Community Hospital 2022-11-04 Person 5 5 0

NA

NA

West Berkshire Community Hospital 2022-11-04 Person 5 5 0

Very friendly, polite and professional.

[name removed] in the Physio Department was so friendly and professional and didn't try to rush me or make me feel that I had failed in any way.

West Berkshire Community Hospital 2022-11-03 Person 4 5 0

The staff there were courteous and caring.. just what you hope for.

Staff good.. however the admin not: we'd booked our son for 5pm Xray, Nov 3rd. Hospital called before lunchtime asking why we hadnt attended his 9am Xray. Suggested it was not a mix up but my mistake - that I'd misheard [name removed] say "9" as "5", which was just nonsense. As we needed his Xray to cofirm not broken bones, I had to abandon work, and grab him out from school for the afternoon. Not happy with this.