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7th November 2022


My son came to MIU following an incident with the car door and his hand, ECP [name removed] was fantastic with him and spoke to him clearly to a level he would understand, she also made sure that I, as his parent understood the process and what was happening. My son felt very comfortable and was cared for in a good timely manner.

Suggested improvements
Nothing, the care from start to finish was absolutley fantastic.





Staff
Safety
Listened to
Information
Involvement
Experience