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West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, RG18 3AS
starstarstarstarstar

4.9 | 8,407 reviews

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Review

 

The podiatry team are first class. They put you at ease, and have a friendly manner. All services should be like this

Suggested improvements
  • All good.

4th July 2026


No complaints

Suggested improvements
  • Very satisfied

3rd July 2026


Staff were kind and helpful and gave me good advice

Suggested improvements
  • Nothing

3rd July 2026


Excellent service, I was called immediately after check in. The nurse explained everything to me on the procedure and what to expect. Everything went smoothly. Also when going back to my car in the car park I tripped in a pot hole at the side of my car and fell fracturing my right shoulder humerus. A lady informed the staff in the hospital, and the attention I got was excellent, getting me up of the ground and into a wheelchair. I was xrayed straight away and received excellent advice. Fantastic helpful staff.10/10

Suggested improvements
  • There is nothing that I can think of that you could have improved upon.

3rd July 2026


I was treated very kindly, and given the help I needed. They were very understanding and gave me time to process what was happening when I needed to.

Suggested improvements
  • .

3rd July 2026


Overall I was treated well, some things I didn’t understand was I believe due to my lack of medical knowledge

Suggested improvements
  • Nothing comes to mind, the staff and ambulance crew were efficient and polite

3rd July 2026


Treated very professionally with clear instructions and exercises. Great service

Suggested improvements
  • All perfect, very impressive

3rd July 2026


I felt relaxed and was confident that I was listened to and understood. I left feeling positive and happy with the suggested exercises.

Suggested improvements
  • It was appropriate surroundings for a NHS - in fact more so. The treatment was the reason I was there and that was 100% +

3rd July 2026


The person who helped me was nice , made conversation. Was quick and offered good advice

Suggested improvements
  • The minor injuries is a small place , I was there an hour before anyone in the waiting room was called in. This isn’t a big issue but it felt that there wanted to much happening for quite some time.

3rd July 2026


The service was great. Everyone I came into contact with from the information desk, to minor injuries desk to the practitioner who helped me were all great. The entire hospital looked clean and very well run. Love this place.

Suggested improvements
  • Nope

3rd July 2026


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