West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 263 of 344
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
20th March 2023


At the time of my assessment I felt I was listened to and I was happy with the treatment plan. However when I received a copy of the letter sent to my GP it clearly understated the levels of pain I am experiencing and its subsequent impact on my day to day living. I have contacted my GP directly to clarify this. Despite this I remain happy with the treatment plan and hope it is effective.

Suggested improvements
As already stated, report back to my GP accurately .

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
18th March 2023



Staff
Safety
Listened to
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Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
18th March 2023


All staff were helpful and very polite. I was dealt with very efficiently and the treatment was appropriate and reassuring special mention to [name removed] on reception - efficient, good personal skills and good humoured.

Suggested improvements
No - everything worked as it should.

Staff
Listened to
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Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Nutrition & Dietetics - Outpatient Children - West Berkshire Community Hospital
18th March 2023



Staff
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Review of Community Geriatrician - West Berkshire Community Hospital
18th March 2023


Doctor listened to all concerns, before jumping in and and giving advice, doctor tried to make my mum feel as comfortable as possible whilst carrying out several different tests.


Staff
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Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
18th March 2023



Staff
Safety
Listened to
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Involvement
Ease and Accessibility
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Experience
 
Review of MSK Physiotherapy - WBCH
18th March 2023


I was given exercises. They helped. Problem isn't solved. The treatment was explained clearly. Friendly staff.

Suggested improvements
I was surprised I was discharged without any physical assessment, well not an obvious one. At the staff of the process the physio assessed how much I could move and my strength. At the end I described which exercises. I could do and some of the symptoms were less.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
18th March 2023


Sometimes it took a long time to answer the bell but they are short staffed.

Suggested improvements
I found there was too much salt in the main course.

Staff
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Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
18th March 2023


Nice food.


Staff
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Involvement
Ease and Accessibility
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Experience
 
Review of Community Geriatrician - West Berkshire Community Hospital
18th March 2023


No waiting. Pleasant staff very efficient.


Staff
Listened to
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Involvement
Ease and Accessibility
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Page 263 of 344
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