warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,694 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 147 of 15392
 
Review of Swan Ward Post Natal
3rd April 2023


The staff have all been really lovely, friendly and helpful. the Midwife Nish and trainee Erin and the Manager was brilliant. Post-op care was received wll through the nighte but felt like could have been improved when tests were late being given, even though they were just sat at the nurses station.

Suggested improvements
Felt like I had to keep prompting on the tests I needed to have, UV drip to be removed, catheter timing to be removed. Everything was completed over an hour later for each task. The first wee sample was left in the bathroom for over 8/9 hours for all to see, even though I told staff 3 times it was there - I'm not sure if the tests were ever done.

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Review of Urology Day Case Unit
3rd April 2023


you were all very good and helpful.

Suggested improvements
none

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Review of Urology Day Case Unit
3rd April 2023


The staff were brilliant, could not fault them.

Suggested improvements
Nothing at all.

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Review of Urology Day Case Unit
3rd April 2023


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Suggested improvements
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Review of Swan Ward Post Natal
3rd April 2023


Nearly all staff were excellent, and we would make absolutely no critisim of them whatsoever. However it is clearly that the service is overstretched and needs more resources.

Suggested improvements
Only issues are due to constraints on resources. The staff clearly work incredibly hard and provide a fantastic service under very difficult circumstances.

Experience
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Rating not given.
Staff
 
Review of Paediatric Diabetes Team
3rd April 2023


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Parent Dignity
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Suitable Location
Next Steps
Appointment
Support
 
Review of Urology Day Case Unit
3rd April 2023


Everything was perfect.

Suggested improvements
Nothing

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Review of A & E
3rd April 2023


After being seen very quickly via triage I then had a 5 hour wait before before being seen again and didn’t have an update on the timings while I was waiting.

Suggested improvements
It would be good to be given an indication of how long you will be waiting. Just to help manage expectations.

Experience
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Rating not given.
Staff
 
Review of A & E
2nd April 2023


Receptionist was bad tempered and rude Not what you would expect on meeting the first staff member. Kept waiting around throughout the night. Doctor who first saw me was good but locum stood around for hours doing very little.

Suggested improvements
Ensure that you have staff who have respect for paitents at reception. And ensure that locums time is used efficiently.

Experience
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Review of Day Surgery Unit General Card
2nd April 2023


I went in to Warwick hospital for a tonsillectomy operation and was very nervous upon arrival as my dad couldn’t stay with me. As soon the nurse (Helen) took me through to ask me questions, I was at ease. Helen made me feel so safe and comfortable and even came through to the anaesthetist with me to hold me hand which I was so grateful for. Both anaesthetists were lovely and so understanding that I was nervous and reassured me whenever they were doing anything. When I woke up, I was cared for so well. The surgeons came and saw me and let me know how every thing went which was reassuring. All the nurses looking after me were so lovely and really attentive to anything I needed. When I was finding things difficult and was a bit sad, the nurses comforted me and called my dad in to come and sit with me. They held my hand and spoke to me and got me yoghurts and ice cream. They were so on top of doing anything they could to make me feel better. Being only 19 and going in for an operation on my own was scary, but I couldn’t have asked for better treatment from all the staff at Warwick hospital that looked after me. Special mentions to nurses Helen, Michelle, Tracy, Jo . S, Jackie, student nurse Sonia, surgeon mr Muzaffo and the other doctor who’s name I didn’t manage to get. I would definitely feel comfortable and safe to go to Warwick hospital again. Thank you all.

Suggested improvements
Nothing could have been done better, I was so pleased.

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Page 147 of 15392

Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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