Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-03-18
Person
5
5
0
Review of Cransley Hospice
written by a patient
18th March 2022
Because I am perfectly satisfied with the care I have received. Thank you.
St Mary's Hospital
2022-03-18
Person
5
5
0
Review of HIV Services (Kettering)
written by a patient
18th March 2022
Very sensitive caring staff - [name removed]/[name removed]/[name removed] made me feel confident in going forward with positive mind my 'HIV' family - Thank goodness for such professionals.
St Mary's Hospital
2022-03-18
Person
5
5
0
Review of HIV Services (Kettering)
written by a patient
18th March 2022
It was easy for me to open up. The nurse had all the time was comfortable too and the doctor who attended me with no schedule.
St Mary's Hospital
2022-03-18
Person
4
5
0
Review of Urgent Care and Assessment Team - North
18th March 2022
From { } such from the start of my treatment I have always been treated with respect and have never been judged on how I feel and what emotions I am going through.
St Mary's Hospital
2022-03-18
Person
2
5
0
Review of Urgent Care and Assessment Team - North
written by
18th March 2022
The first two weeks were good. Then I was made to stay for weeks, lied to and decide.
Suggested improvements
Be honest about the process, do not make assumptions.
2022-03-28 10:44:34
Response from St Mary's Hospital
I am surprised to hear that tis happened. I have sent your comment to the service manager for explanation. In the meantime, you may wish to contact our confidential helpline on 0800 914 8504 or pals@nhft.nhs.uk. Best wishes Hugh Jones, Patient Experience Manager.
St Mary's Hospital
2022-03-17
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
17th March 2022
Very respectful and felt validated
Suggested improvements
Not sure
St Mary's Hospital
2022-03-16
Person
5
5
0
Review of Orchard Ward
16th March 2022
1st class staff and treatment.
St Mary's Hospital
2022-03-16
Person
5
5
0
Review of Orchard Ward
16th March 2022
St Mary's Hospital
2022-03-16
Person
4
5
0
Review of Hand Therapy Service
16th March 2022
My faith and culture were not really included and this was a positive comment. [name removed] was kind caring and compassionate. Was very thorough going through my care. She was pleased and friendly. Most importantly very informative during my treatment. This was a gold star experience for me.
Suggested improvements
Nothing I was very happy with the treatment and care given.
St Mary's Hospital
2022-03-15
Person
5
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
15th March 2022
Very kind and accommodating. Did things in an excellent time frame.
Suggested improvements
Prior to the appointment, letting me know which section of the hospital the appointment would be in.
2022-03-21 13:00:12
Response from St Mary's Hospital
I am really sorry about this as you should have received a map with your appointment letter. I have sent your comment to the service manager to check what went wrong. Best wishes, Hugh Jones, Patient Experience Manager
