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St Mary's Hospital
2022-03-18
Person
2
5
0
18th March 2022
The first two weeks were good. Then I was made to stay for weeks, lied to and decide.
Suggested improvements
Be honest about the process, do not make assumptions.
28th March 2022
Response from St Mary's Hospital
I am surprised to hear that tis happened. I have sent your comment to the service manager for explanation. In the meantime, you may wish to contact our confidential helpline on 0800 914 8504 or pals@nhft.nhs.uk. Best wishes Hugh Jones, Patient Experience Manager.