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St Mary's Hospital
2022-03-15
Person
5
5
0
15th March 2022
Very kind and accommodating. Did things in an excellent time frame.
Suggested improvements
Prior to the appointment, letting me know which section of the hospital the appointment would be in.
21st March 2022
Response from St Mary's Hospital
I am really sorry about this as you should have received a map with your appointment letter. I have sent your comment to the service manager to check what went wrong. Best wishes, Hugh Jones, Patient Experience Manager