Doncaster Urgent Treatment Centre
Emergency Dept, Dri, Armthorpe Road, Doncaster, N/a, DN2 5LTReviews
Reviews
I have a skin condition
The care from Dr Mohammad salha was amazing, what a lovely bedside manner dignity and respect.
I was told by 111 to go for 9pm, when I arrived I was told approximately 2 hour wait. I waited over 2 hours to be seen and didn't think anything of it until people who had arrived after me suddenly started to get seen before me. These people had only been waiting 30 mins tops. Then the receptionist called me by another girls name I knew they had messed up something when booking me in. They then seemed to scramble about to get me seen after I had waited 2 and half hours. I was finally seen & the Dr told me I hadn't been checked in correctly. I was in alot of pain and suffering with a fever so to have been made to wait longer than I should have was frustrating, & did not even get an apology for the mess up from the reception staff.
No reason why
staff were very friendly and kept us updated with waiting times
Although the appointment was an 1hr late the doctor that saw me had time to go through everything with me.
None
They prescribed my baby antibiotics then forgot to send them to the chemist! Luckily the infection didn’t spread and resolved on its own with OTC products. I tried for days to get the antibiotics and gave up in the end. Will not use this service again
The answers are based solely on the actual treatment given at both DRI and Cavendish House and not making an appointment system.
Both drs were understanding and kind. The cavendish House dr was outstanding throughout, whilst the DRI dr, was totally run off his feet which an exceptionally busy evening. At DRI patients were being given appointments very late at night with a further 4+ hours wait. This dr, just took it in his stride and worked his way through.
Very good service by the doctor