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Doncaster Urgent Treatment Centre 2023-09-06 Person 4 5 0

The answers are based solely on the actual treatment given at both DRI and Cavendish House and not making an appointment system. Both drs were understanding and kind. The cavendish House dr was outstanding throughout, whilst the DRI dr, was totally run off his feet which an exceptionally busy evening. At DRI patients were being given appointments very late at night with a further 4+ hours wait. This dr, just took it in his stride and worked his way through.

The appointment application does not necessarily meet patient need. Pre- populated questions that have no scope of deviation, with answers being Yes/No. in short I feel that this system broken and requires urgent review.