Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

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Page 30 of 7451
 
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
15th April 2023


NA

Suggested improvements
NA

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of 0-19 Service Immunisation Team
15th April 2023


Because the lady who injected me was talking to me about my gcse options and complimented my bonnie plush and kept me distracted from the needle and was overall very polite.

Suggested improvements
N/A

Experience
Kindness
Understanding
Listening
Safe
 
Review of Children's Home Respite Team
15th April 2023


A great service, kept well informed , very understanding when you are having difficulties with your child with regards to drinking and charting. Friendly approach and manner. Overall a very good experience

Suggested improvements
Can’t think of anything.

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Safe
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Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
14th April 2023


My 13 year old son had his booster immunisations this morning. I loved the way the health care professional acknowledged me but spoke specifically to him to confirm his details and who I was and then went on to describe what each injection would cover and why. She also showed him on the laptop the ones he had had as a baby and pre school so he understood the history of his records. Although as a parent I had chosen to consent to him having the immunisations, I felt that this was a great way to introduce him to understanding for himself what it means and how important it is to have them. So thank you.

Suggested improvements
Was the perfect experience!

Experience
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Parent Dignity
 
Review of 0-19 Service Immunisation Team
14th April 2023


[name removed] was amazing with my son who suffers with anxiety and was very nervous about today's immunisations. She talked through everything with him. She made sure he felt in control, reassured him at every stage. After the appointment on our way home he said he felt so proud of himself and it wasn't so bad after all, he said [name removed] was very good at her job and made him feel comfortable and brave.

Suggested improvements
Nothing. Great service

Experience
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Safe
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Cultural needs
Parent Dignity
 
Review of Post Covid Assessment
14th April 2023


The sessions provided by [name removed] the occupational therapist have been very supportive and helped a great deal with my recovery. They made me feel listened to for the first time. The Kick Back at Covid group has been absolutely invaluable. [name removed] and [name removed] are amazingly supportive and the opportunity to speak to other people who are struggling with long covid have been a massive support to my mental health as well as helping me to understand what has happened to my body and mind.

Suggested improvements
The fatigue management sessions, whilst having some really valuable information, would benefit from a slightly more interactive delivery. For people who were struggling with fatigue and brain fog there was a lot of information that was just read from PowerPoints.

Experience
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of LD Annual Health Check
14th April 2023


First time was visited in home environment but was too stressful so rearranged to visit at care day placement.


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Review of Post Covid Assessment
14th April 2023


The type of care required is not affected by culture

Suggested improvements
Had initial assessment then referred to over subscribed teams , no follow up, feel abandoned , need further check ups.

Experience
Dignity/Respect
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Staff
Safe
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Rating not given.
Spiritual needs
Cultural needs
 
Review of 0-19 Team Wellingborough
14th April 2023


Great information given out , kind staff , made us feel comfortable

Suggested improvements
None

Experience
Dignity/Respect
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Staff
Safe
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Cultural needs
Parent Dignity
 
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
13th April 2023


E

Suggested improvements
D

Dignity/Respect
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Staff
Safe
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Experience
 
 
Page 30 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl