Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-30 Person 5 5 0

I found Donna to be really helpful. She’s given me some ideas and techniques to try.

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-30 Person 5 5 0

Suffering beareavement

Face to face appointment

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-30 Person 5 5 0

Very positive experience with the service, therapist was knowledgeable and skilled. I have made good progress within the service and improved greatly since referral. The therapist was flexible with my shift pattern.

Initially booking the first appointment was hard as I work shifts and the person who books the appointment had no understanding of how shift work and night patterns work. The initial date offered I explained I was on night duty and told her my shifts. I was told she will call back again with another date which she did that was the next day to the initial date offered where I was still on nights. I was then told ‘well we will have to discharge you as we don’t usually offer more than 2 appointments’ I found this quite distressing as my issue that I was seeking help for was work related and felt it could have been handled more sensitively. I then explained that I was keen for this appointment and we come to an agreement.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-26 Person 2 5 0

This is what I have been diagnosed with.

I’m unable to breathe properly, and nobody has done anything to try and rectify this or than refer me to the asthma clinic. Which is not helping

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-26 Person 5 5 0

Sharon was amazing and wonderful.help.and she really helped me alot to

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-25 Person 4 5 0

I have EUPD and relapse sometimes. I have been dealing with this since 13 and this time has probably been the most i have ever been interacted with and felt like i had the information about who i need to speak to etc in the future

Maybe more face to face rather then over the phone as i do struggle sometimes over thee phone to talk. Feel like its less personal over the phone

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-25 Person 5 5 0

I hear voices.

You have been very helpfull

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-25 Person 1 5 0

Dismissed, and refused to listen Would not admit even told did not feel safe

Listen to the patient Stop being condescending Show respect

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-25 Person 4 5 0

My cbt therapist Philippa was amazing and if I'm honest I need her back. She understood me so well and I often looked forward to our sessions. Then there was a change I'm my mental health and was more suicidal and was changed over to Ann. And well where do we start with Ann. For a start she was very bias about the things I do with my life and how they affect me e.g smoking cannabis so at any moment she could she's say don't you think it's because of that. I often then found her mumbling and going "yes .. erm... yeah ... yeah okay" for about 20 seconds after me replying to her. Originally I though this was because she was righting stuff down but then she'd get me to repeat myself and it'd just ruin the session. After I was changed over from Philippa to Ann I got no use out of the sessions and didn't even want to talk on some days. My scores above are souly for philppa Because Ann was usless and I don't even know what's happening now as she's discharged me cause I said it wasn't helping when in actual fact I didn't have the heart to tell her she's useless to me. I'd really like to go back to having cbt with Philippa Newbury but I guess I'll just have to wait and see

Philippa needs no change but ann needs to stop mumbling and going yeah... hmm ...okay... yes.. for 20 seconds whenever you say something and it wasn't engaging to having a video call. I'm easily distracted so having just a voice isn't the best I'd often find myself with her on speaker doing other things where as with Philippa I was engaged 99% of the time

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-24 Person 4 5 0

I've been diagnosed with mental illness, in my opinion I suffer from anxiety and I believe that psychosis is a misdiagnosis, however I agree that I have some psychological issues.

Never had any issues with how I'm dealt with by the nurses. I do however believe that the psychiatrists have done insufficient fact checking.