Reviews
Reviews
Top quality consultant, hospital and staff
Best I have attended.
Huge thank you to the 5th floor staff and Dr Simon Atkinson
The care, compassion, professionalism and dignity with which I was treated throughout my stay were outstanding. Every member of staff was so kind, thoughtful and generous with their time and attention.
I was treated with the utmost respect, courtesy and efficiency during my stay. Everyone was extremely kind to me. My experience of the Cleveland was very positive
The questions not answered because they did not apply.
Initial consultation, awaiting PCI score to decide if surgery is an option.
There was a long wait before surgery - an hour and half for preparation. And the doctors and team had to stand to wait for this long, which concerned with.
My discharge medication sheet was incorrect.
The blinds could be independent and close partly.
Other than that I was cared for impeccably, thank you very much.
Everything I have experienced about Cleveland has been very poor. Totally amateurish and disorganised. You’ve even sent me this survey before I’ve been to the hospital. The list of services that I was supposed to review means absolutely nothing to me as a result because I don’t even know which of these relates to the treatment I am to receive and I doubt many people will even once they have been to the hospital.
I was given plenty of time and everything was explained well.
Nursing care excellent
Thank you for taking the time to provide us with your feedback. If you would like us to look into the issues you raised in more detail can you please email patientexperienceCCL@ccf.org.