Reviews
Reviews
The care and staff were so kind informative and helpful
I felt safe and secure
Everyone was 100% during my stay at the Cleveland clinic. I can not fault anyone or anything. I had everything I needed when I needed it and all the doctors and nurses made sure I was well looked after.
Everyone was polite and helpful and made me feel stress - free and in good hands
The care from the nurses was excellent. The explanations from the consultaants very good
Fantastic service and treatment from all members
The nurses (except for a single one) were brilliant-kind, caring and professional.
But the surgeons were extraordinary. Professor Mughal’s care is beyond words. He is both brilliant and the most empathetic doctor I have ever met. I felt so safe with him, through three operations and endless tests. Also, I would like to mention my other incredible surgeon, Mr. Monk. They both took time to talk to me every day with such kindness and understanding of the painful situation I was suffering. Their gentle care really kept me going for the weeks I spent at the Cleveland.
Our first point of contact was with the consultant Charles Imber who phoned me within a few hours of my email enquiry (my email was sent at 4 am and Charles phoned me at 8.30 am the same day). That was followed the next day with a video consultation and my wife decided that she would like to proceed a few hours later which was confirmed to Charles Imber and his medical secretary Iwona Kak. Although it is hard to believe the speed with which Charles and Iwona moved, surgery was undertaken the next morning. From the initial enquiry on Wednesday morning, surgery was performed on Friday - 48 hours later. My wife and I are enormously grateful to Charles Imber and the team at Cleveland Clinic for the care that they have delivered and the speed and precision with which they acted which will certainly have had a positive impact on my wife's wellbeing and chances of recovery. We now have hope that we were struggling to muster before being given Charles Imber's name.
The staff looking after me were kind and gentle. I was well informed and well cared for throughout my stay.
Excellent
Both doctors, Murray and Johnson, were excellent. Nurse Ayana (Alvana, USA ), was v fine, v professional.