Cleveland Clinic London Hospital

33 Grosvenor Place, London, SW1X 7HY
 
3,498 reviews

Reviews

Overall Experience
Information
Empathy
Teamwork
Safe
Facilities

Reviews

 
Page 313 of 350
 
Review of Grosvenor Place 5th Floor
14th October 2022


I can not fault my care. Superb surgeons and nursing staff. It was frustrating that the last 3/4 days I was kept in as they thought I needed a biopsy, but when that was deemed unsafe, then lots of specialists looked at the scan and decided it was a ‘bone island’ with no need for further investigation. I felt this could have been achieved much earlier.

Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
Review of Endoscopy Grosvenor Place
14th October 2022


I had a capsule endoscopy. Dismissed in error before the capsule reached the small intestine. Procedure now has to be repeated. Overall CC is very poor at communication. I have had procedures moved without telling me nor the front desk. I have requested pre-procedure calls and haven’t heard back at all until chased several times.


Dr C Bhan has been very sympathetic.

Arrival
Check In
Facilities
Comfort
Empathy
Delays
Communication nurse
Information
Experience
 
Review of Grosvenor Place Theatre OR
13th October 2022


I had an excellent experience , I had put off this operation for several years and having eventually decided to go ahead and I can only say a had 100 % confidence with the service I received. When the day arrived for the operation all the staff and every service I encountered was to the highest standard of care and professionalism .

Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
Review of Grosvenor Place 5th Floor
13th October 2022


Excellent facilities. Staff absolutely amazing Nothing was too much trouble for anyone , night or day. Total fabulous care from absolutely all teams of caregivers Surgeon on hand always in some way (Mr Bhan ) was extremely informed about all of the procedure , both before and afterwards Becky Slater was amazing help , as were the physio and dietician I couldn’t fault the experience in any way Absolutely first class service and care Would recommend to anyone who wanted first class treatment

Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
Review of Grosvenor Place Theatre OR
13th October 2022


Arrival
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
Review of Grosvenor Place 5th Floor
12th October 2022


Arrival
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
Review of Grosvenor Place 5th Floor
12th October 2022


I was surprised that in the 4 days I was in the Cleveland that no one cleaned the floor of my room and that I had to make my bed each day. The nurses were professional and very friendly.

Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
Review of Endoscopy Grosvenor Place
12th October 2022


Everyone was very professional and friendly. A first-class experience!


Arrival
Check In
Facilities
Comfort
Empathy
Delays
Communication nurse
Information
Experience
 
Review of Grosvenor Place AAU 3rd Floor
12th October 2022


Empathy
Teamwork
Listening nurse
Communication nurse
Communication Healthcare Provider
Listening Healthcare Provider
Safe
Experience
 
Review of Grosvenor Place 5th Floor
11th October 2022


Arrival
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Discharge
Discharge
Safe
Ease of care
Experience
 
 
Page 313 of 350
{{category}} working at Cleveland Clinic London Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Cleveland Clinic London Hospital: http://iwgc.net/eoops