Reviews
Reviews
Apart from the admission procedure and staff capability everything was very good.
I was kept informed of everything given great care received things when I asked for them and everything was explained well
Dr Shakir is wonderful, as is his PA, Priya. World class quality. And although I spoke to billings and was shocked by their lack of professionalism and ethics when realising I was upset Connor did show empathy.
I am forever indebted to Priya and Dr Shakir but I don’t think great things around the organisation or Cleveland in comparison to Spire etc.
Kirsty the nurse who has rung me since my discharge has been sympathetic.
The anaesthetist John was great, he has wonderful energy and cared enough to see me after which was appreciated.
But ultimately the professionalism, care and skill of the operating team on the day with specific mention to Dr Shakir make it all worth it. In any appointment with Dr Shakir I always felt clearly communicated with, everything was explained and was in treated with respect and dignity at all times.
My stay at the Cleveland Clinic London Hospital was exceptional in every way. The care was outstanding and all members of the team - clinical and non-clinical - I came into contact with were professional, kind and keen to make my hospital stay safe and comfortable.
Thank you for taking the time to review your stay with us. We are glad to hear the team who cared for you were kind and professional, the team will be very happy to hear your kind words. We are however sorry there were issues with your room on this occasion. If you would like to discuss further, please email: PatientExperienceCCL@ccf.org
The staff
First class treatment all round
Well run and efficient service throughout (less the initial telephone contact)
The team in the Endoscopy Unit were excellent