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20th November 2022


Well run and efficient service throughout (less the initial telephone contact)

Suggested improvements
Calling in to make the booking was not easy at all and, indeed, at times some of the people I spoke to were not helpful. This was opposite of what I found when I attended the hospital


The team in the Endoscopy Unit were excellent

Arrival
Check In
Procedure comfort
Facilities
Comfort
Food
Empathy
Delays
Rating not given.
Communication nurse
Communication prep
Information
Experience