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Reviews
Cleveland Clinic London Hospital
2022-12-16
Person
4
5
0
Review of Grosvenor Place 4th Floor
16th December 2022
The staff and food were excellent, as was the care given. Your processes are still a bit clunky in places where things are slow or not joined up.
Cleveland Clinic London Hospital
2022-12-15
Person
4
5
0
Review of Grosvenor Place Theatre OR
15th December 2022
As a caregiver was nice to experience everything for myself
Cleveland Clinic London Hospital
2022-12-15
Person
5
5
0
Review of Grosvenor Place 5th Floor
15th December 2022
Cleveland Clinic London Hospital
2022-12-14
Person
2
5
0
Review of Grosvenor Place 4th Floor
14th December 2022
Your front of house team were limited in what they could do,
For a hospital of your claimed status you should provide better accomadation for patience disembarking from cars and there should be help with visiting cars. One FOH attendant person tells you that there are car parking facilities and another says not any more thy are reserved now only for Doctors, with restrictions on your mini lay-by this is not helpful and is poor service. There is no one to help with transport for return home journeys and late in the evening this is worrying, not what is expected of a hospital of your advertised status.
Cleveland Clinic London Hospital
2022-12-14
Person
4
5
0
Review of Grosvenor Place 5th Floor
14th December 2022
Cleveland Clinic London Hospital
2022-12-13
Person
4
5
0
Review of Grosvenor Place 5th Floor
13th December 2022
Nurse Leopoldo N, was the best nurse I could’ve asked for during my stay. He was very helpful at all times! He updated me with my progress and test results. He listened to me when I advised him where it would be best to collect my blood from. He made sure I was comfortable throughout my stay. He was the only nurse who actually informed me that he was finishing his shift & updated me on who I was being handed over to.
Cleveland Clinic London Hospital
2022-12-13
Person
1
5
0
Review of Grosvenor Place 4th Floor
13th December 2022
*1. Husband had to wait down for more than 3 hours and was not shared my room details or my whereabouts, even though I needed him to be with me.
2. Shared and handed over all my prescription medicines to the pharmacist, but throughout my stay my regular medication was not given to me even once.
3. Nurses were very nice to talk to but that's that. Nurse Michelle was too busy to even get me from the recovery room where i had to wait for her for more than 2 hours, after many reminders from the recovery room nurse, she send someone else to get me; my call remote was kept far; bed alarm didn't work; lost my dignity while trying to go to the toilet after surgery and had an accident; nurses telling me to raise my arms even though i am not supposed to raise my arms for 3 months; no communication between the nurses on duty, every time i had to explain what my surgery details are and what i can do & what not; my husband was quoted approx £200 for his stay or more if he choose to stay with me; I was in tears to get any pain medication; No nurse came for helping with personal hygiene as well.
4. Doctor on duty, well, i met with Dr George at around 1:30 pm where I was quoted that they forgot about me! I told him he is not the only one!! Throughout my stay that's the only time i met a doctor after surgery.
5. No cleaning of the room or toilets. for the first time in my life i got a UTI and fluid on the site of surgery. I am currently on strong antibiotics. I am a sepsis survivor and have a week immunity and with the lack of any cleaning there, this is ought to happen.
6.This is a NEW hospital, but not a very well organised hospital. Having no parking on site is a joke as well. I have never in my life seen a hospital where there is no parking, Cleveland hospital is the first!
Cleveland Clinic London Hospital
2022-12-12
Person
5
5
0
Review of Grosvenor Place 5th Floor
12th December 2022
The care received from all staff - they were really interested in me.
Cleveland Clinic London Hospital
2022-12-12
Person
5
5
0
Review of Grosvenor Place 5th Floor
12th December 2022
To the Profesor Nikolaos Panagiotopoulos and staff of Cleveland Hospital , I express my wholehearted appreciation for your care and professional attention you have provided, especially post-operation when I needed close attention the most. I have never seen a hospital staff as efficient as your team. Thank you so much.
Cleveland Clinic London Hospital
2022-12-12
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
12th December 2022
V good communication
Caring attitude