Reviews
Overall Experience
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Facilities
Reviews
Cleveland Clinic London Hospital
2023-03-27
Person
4
5
0
Review of Grosvenor Place 4th Floor
27th March 2023
Cleveland Clinic London Hospital
2023-03-26
Person
5
5
0
Review of Grosvenor Place Day case
26th March 2023
Team was very efficient and kind and facilities were great.
Cleveland Clinic London Hospital
2023-03-26
Person
5
5
0
Review of Grosvenor Place 4th Floor
26th March 2023
From entering the building I was comforted and reassured. The lovely lady that booked me in even came up to my room a few days after my operation to say hello as she had promised! Something I thought was just words. Dr Ulbricht has been so approachable and ‘normal’ not like other medical consultants I or my family have dealt with in the past. Anders was amazing and spoke to us in such a way that put myself and my family at ease. The food service and cleaning…. Just fantastic, everyone had time to actually say hello with a smile on their face. The nurses… what can I say…. Just wow! Friendly, comforting, helpful, spoke to me like I was a human being not just a body they had to work on! The physio team… brilliant! Yet again they had time to get to you know you a DC remee e me red my name a few days after Jo the corridor when I passed them! The anesthetist listened and reassured.
I walked to theatre and was amazed at how relaxed every member of staff was in there, I cannot tell you what they meant to me! A huge clinical room, lots of staff, lots of machines, but everyone was organised, relaxed and outstanding! I have always been a very anxious person when it comes to hospitals, this time was harder, fearing results, and leaving our son for the first time ever in his 5 years, but I have to say if I had to return for another procedure I would not be anxious….. I cannot rate everyone on the whole team enough. What a credit you all are to the hospital!
Dr Ulbricht told us at our consultation that he was proud of his team….. and I can see why!
Dr Ulbricht himself, what an amazing relaxed knowledgable man! I have every confidence that if I can ‘be fixed’ he will put every effort in and more.
Keep doing what you are all doing…… my gratitude will always be there to each and everyone of you.
Cleveland Clinic London Hospital
2023-03-26
Person
4
5
0
Review of Grosvenor Place 4th Floor
26th March 2023
Cleveland Clinic London Hospital
2023-03-26
Person
4
5
0
Review of Grosvenor Place 5th Floor
26th March 2023
Continued, careful attention to clinical care along with the recognition that while I was a patient, I was also a person
Cleveland Clinic London Hospital
2023-03-26
Person
5
5
0
Review of Grosvenor Place Day case
26th March 2023
Francisco is an outstanding nurse.
Cleveland Clinic London Hospital
2023-03-26
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
26th March 2023
All the various team members seemed to follow a common ethos of cheerful service and went out of their way to provide their individual services
Cleveland Clinic London Hospital
2023-03-26
Person
5
5
0
Review of Grosvenor Place 5th Floor
26th March 2023
The entire process, from checkin to check out , was smooth. I was a bit more out of it the day of my surgery and needed to stay the night. That process was also smooth and allowed me to go home feeling comfortable and steady on my feet.
The staff was exceptionally welcoming and warm throughout my stay.
I was not only impressed, but thankful because I was definitely anxious about having surgery.
Thank you !
Cleveland Clinic London Hospital
2023-03-26
Person
5
5
0
Review of Grosvenor Place 5th Floor
26th March 2023
From Prof. Oo, Prof. Baumbach through to all the care staff including the Domestic and Catering staff no issue was too much to ask. They are all dedicated to providing the best care to assist your procedure and subsequent recovery. My thanks to all the teams. I am extremely grateful.
Tony Marchant.
Cleveland Clinic London Hospital
2023-03-25
Person
5
5
0
Review of Grosvenor Place AAU 3rd Floor
25th March 2023
All the staff were so friendly, kind, capable , courteous and approachable. They all came across as really genuine.
Everyone introduced themselves to us - told us what their name was and what their role was.
'Hello, my name is...' at it's very best- as it should be.
The nursing, medical, OT staff were always promptly available. And when we did speak to them,they gave us all the time we needed.
The medical staff were clinically impressive and their communication skills were excellent.
Our experience of the Cleveland is that you get the very best medical expertise and care there.
But also that the Cleveland Clinic is a Health Care providor which which engenders a culture of compassionate, proactive care and which provides a holistic approach with clincal expertes and excellence.
Also.. the physical environment is lovely!