Reviews
Reviews
I felt cared for by all staff at the Cardinal Clinic. From booking my appointment through to the appointment itself, I felt in safe hands. A professional, yet friendly environment which I would highly recommend.
Not only are you treated as an individual with specific and unique needs, you are always treated with respect, empathy and kindness by every member of the team. Most importantly I felt safe.
I have had an amazing experience. I was so low, I didn’t know how to cope and now I feel like a different person.
Totally transformed me. Ive recommended this place to several people that need help
I have had two different members of staff so far in my counselling and had different experiences with each.
For the questions whether I was treated with dignity and respect and whether I was treated with compassion and kindness varied. For one, the consulting psychiatrist, I personally felt this was not the case and would have rated them 2 stars based on how they verbally responded to the issues I presented them with during my intial consultation. I will say however that when summarising what I had told them at the end of the session they demonstrated much more understanding than they had shown during the session and I felt that all the issues I raised were represented in the course of action they prescribed.
For the other, the nutritional therapist, it was an entirely positive experience which I would rate either 4 or 5 stars. I felt listened to and that the opinions I gave of my own issues were seen as valid.
Both did also present me with what they thought was the best course of action and were very prompt in beginning to organise this which is good.
It’s hard to benchmark because the CC is my only experience of this type of environment, so there might be better or worse who knows. I do however feel the clinic is genuine in its desire for positive patient outcomes, yes its a business underlying but you feel like a human not a number going through a machine it feels personal. The updates on appointments are timely and there’s good response to any queries raised which are always in a timely manner.
The receptionist and [name removed] are always so kind and caring.
Always greeted with a friendly smile and welcome
[name removed] [name removed] was very compassionate.
Everything about the service was great.
Perfect Environment extremely clean lovely facility. Excellent professional he explained everything fully.