Basildon Mental Health Unit

Basildon Mental Health Unit 2017-11-07 Person 1 5 0

My daughter was brought in here because she was self harming then had a complete breakdown due to extreme pressure. The staff do not look after her, when you visit they are sitting chatting and laughing with each other, ignoring patients, whilst pretending they are overworked. Patients are being mistreated, given too many drugs to keep them quiet so they don't have go deal with them and generally treating them like animals. No wonder the patients keep trying to kill themselves, it must seem like their only way out. It's about time the people at the top took a look at their cctv to see what's really going on. The staff just stick together and lie.

Basildon Mental Health Unit 2017-10-04 Person 1 5 0

Hadleigh ward. A member of my family is in this ward. My family member has a very large nasty bruise on the inside of his arm, done by one off the staff nurses. The staff are rude,they do not treat the patience very well, staff ignore them , always say they haven't got time because they are short staffed. Yet when I'm visiting most of them are sitting in the office drinking and eating.or they are all hanging around the office talking and laughing. You can see them from the visiting room ( which is where the patience have their food.) The visiting room is ment to have a security person and or a nurse in the room at all times when the visitors are their and door locked for safety reasons I suppose. But that is not the case. No security, No staff come in the room and patience are all in the room.when I asked one of the staff why.they said yet again we haven't got the staff. My family member asked if a doctor could look at his feet and have a bowl to help sooth them as they have sores and badly cracked feet turning into holes.that request was made 3 weeks ago I was there. Still has not had them seen to.They have treated my family member with great neglecte. They shove knockout injections in them just to keep them quiet and put them in a small room with a bed , a memer of staff is surposed to sit outside the room to keep an eye on them at all times. This is powerfull medication they use and it is used offten .it should be band from using. Before it kills some one. I could right a book on this subject.my family member has been in and out of this ward for 14 years and I have visit them every week some times twice a week all through these years.2 years ago my family member nearly died through there negligence. All I got was a phone call from one of the head staff saying my family member was seriously ill and they need permission to to be treated with intravenous antibiotics. They told me not to go to the hospital because they will not let me see my family member and that would throw me out. No one would tell me anything at all. Oh I got the truth from a young nurse working there at the time. Gross neglect. As for complaining could not prove a thing and the stuff even higher up all stick together. I'll say no more think you all understand what I'm saying. Crask down hard on the mental health staff and the so called care workers who are ment to care for these patience in the community. They all get paid yet do nothing for them .As for help for family members .All they want to do is pass the buck to you. Today I have been calling the ward all day long it is now 23.14 and have not got to speak with any one because they will not answer the phone . All day. This is ment to be a hospital where you make people well, not take there things away and stop them going to the servery for fresh air and a cigarette if they smoke . Their doctor has granted them servery X amount off hours aweek . All because they haven't enough staff to take them. I am both discusseded & disappointed in The mental health staff at basildon. I am talking about some of the staff not all. Down to you to get it sorted. Please contact me if you would like me to continue.

Basildon Mental Health Unit 2017-04-25 Person 1 5 0

I am writing this as a visitor. I have been spending a week seeing a very dear friend with in the assessment unit. All I can say is rather then help. That place is currently making those who stay feel alot lower then they did when they walked into the unit with the idea of help being given to them. So many people have discharged themselves, no one tells you there is a list in the morning if you wish to see the doctor in the morning so people are left feeling forgotten. There is not one time a member of staff have say with the room maybe doitĺng some mindfulness or colouring or even talking to them. They are all left to walk the unit bedrooms are closed so there is no getting away. Everyone is left in loop of what is going though their minds with the added trying to help those around them as staff have no time with the cherry on top seeing no point in being there as nothing gets done and unless you know about the list you don't even get to see the doctor. Yesterday something scary and should not have happened that could have resulted in a death on the unit and it was those who are in the unit that talked a very ill lady into opening a door. A simple thing like watching dinner there was no staff knives and folks left out unattended. Also leaving someone who is in trying to get better dishing up very hot meals so people could eat. Surely as a assessment unit in which these people going in are at risk at a very low point to the point they can't leave is saying something. I am livid with the service. Oooo it gets even better both me and friend was told there is a list you need to put your name on in the morning my friend has texted me this morning they have been told there is no list it is hit or miss. To say I am fuming is a understatement. Early intervention is so important cbt talking relaxation staff having time for a cuddle or a chat. Little things all help but all these poor people are getting is. No you can't have a e cig doors slammed in their faces. Lack of communication and support they are not animals so don't treat them like one. I hope basildon assessment unit read this and are able to revisit there plans and make changes don't make mental health worse. It's time to change.