Mrs Jenni Unsworth

Written by a private patient at Psychiatry-UK

Jenni was a fantastic nurse and was quick to answer any questions I had. Even though my treatment was all virtual, Jenni was very attentive. I would recommend her care (and Psychiatry UK) as a service to anyone!

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Written by a NHS patient at Psychiatry-UK

Replies were fast and helpful. The online portal made it perfect for me to reply when I had time, and I was not made to feel guilty if I took a long time to reply, forgot, or needed extra information. The only issue I had was with my original titration letter, which was difficult for me to read properly and I ended up mixing up instructions. The titration lead was very helpful though.

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Written by a NHS patient at Psychiatry-UK

They really helped me so much. Great team! & worth the wait!

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Written by a NHS patient at Psychiatry-UK

Jenni was really prompt with responses, advice, and alternative plans throughout the titration process. I never had to wait more than 48 hours for a response - most responses would be the next working day. It was important to me that I was on the lowest dose possible with the best side effects, and Jenni provided me with enough information to be able to request certain trials (i.e. a lower morning dose and quick release in the afternoon; splitting a higher dose across the day etc.). Prescriptions were issued really quickly, and I never ran out of medication. When Jenni was on annual leave, the staff covering her were as quick to respond, and reassure me when I had any questions or concerns - and I had many! Excellent service :)

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Written by a private patient at Psychiatry-UK

Jenni was brilliant, and very supportive throughout the titration process. She was always on hand to help with queries about the medication and how it was affecting me.

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