West Berkshire Community Hospital

West Berkshire Community Hospital 2024-03-05 Person 5 5 0

My footvhas been poorly for over a year no fault of the team me mainly and general ward and tear.thet have looked after me fantasticly so well done the team and [name removed] ,

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West Berkshire Community Hospital 2024-03-05 Person 5 5 0

[name removed] explained everything well and helped me with the exercises

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West Berkshire Community Hospital 2024-03-05 Person 5 5 0

Appointment was on time and [name removed], was very kind and helpful. She listened to all my concerns and gave me assurance . Happy with my appointment.

West Berkshire Community Hospital 2024-03-05 Person 5 5 0

Very good in every way

Even thing was good

West Berkshire Community Hospital 2024-03-05 Person 5 5 0

I was welcomed with a smile as always and made to feel totally at ease everything was explained to me and [name removed] who was my physio made sure I was happy with all my exercises everything was perfect

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West Berkshire Community Hospital 2024-03-05 Person 5 5 0

An excellent service

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West Berkshire Community Hospital 2024-03-04 Person 5 5 0

Complete service fast fine helpful and polite. Saturday morning appointment very useful. Parking very good. Very pleased over all.

Nothing in this particular appointment!!!

West Berkshire Community Hospital 2024-03-03 Person 5 5 0

the two members of staff were so helpful and explained everything very well. They really cared about me. I was also seen very quickly

I cannot fault the service I received today

West Berkshire Community Hospital 2024-03-02 Person 1 5 0

My 11 year old daughter had a ear lobe infection from her first ear piercing that she had done 9 weeks ago. Boots suggested getting it checked by a doctor. Your nurse [name removed] was rude and condescending and showed absolutely no empathy or sympathy towards my daughter. I was shocked at how she dealt with her. She obviously didn't agree with 11 year olds having their ears pierced and dealt with it in a way that I can only describe as a rough and dismissive way to the point where my daughter burst into tears and felt sick.

From the point of calling West Berkshire hospital to arriving for our appointment everyone that we dealt with was lovely as they always are. It was the point of being seen by the Doctor/Nurse that was unacceptable.

West Berkshire Community Hospital 2024-03-02 Person 5 5 0

Easy to get an appointment. Went in on time. The phlebotomist was welcoming and very gentle.

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