West Berkshire Community Hospital

West Berkshire Community Hospital 2024-03-02 Person 4 5 0

Hi my phisio [name removed] was just lovely treated me well and told me exactly what I needed to do which I was glad to do and am still doing now and will keep doing until my knees are better thank you [name removed] at West berks hospital. All done well

Hi all done well.

West Berkshire Community Hospital 2024-03-02 Person 5 5 0

A pleasant experience with friendly staff and relaxed surroundings. Couldn’t ask for anything better.

I can’t think of anything.

West Berkshire Community Hospital 2024-03-02 Person 5 5 0

[name removed] was excellent at explaining how physiotherapy could help improve the problem with my foot. I’m finding the exercises very helpful.

Nothing to suggest, the support I received was excellent.

West Berkshire Community Hospital 2024-03-02 Person 5 5 0

Quick and easy blood test

Very happy with the service provided

West Berkshire Community Hospital 2024-03-02 Person 5 5 0

Helpful and attentive staff

Nothing comes to mind

West Berkshire Community Hospital 2024-03-01 Person 4 5 0

The servoce I received when I arrived was as excellent as usual. However, the booking is not fit for purpose. See below.

Whenever I have had to book a blood test at WBCH the first available dates are no less than SIX WEEKS in the future. For a kidney patient this is not practical, since the notice I get from my consultant can be to have a test often within a week. Worse, cancelling a test and rebooking because of other medical reasons means yet another SIX WEEK delay. On several occasions I have been forced to go to Reading and have a blood test at RBH since getting a local one was impossible.

West Berkshire Community Hospital 2024-03-01 Person 5 5 0

Booked appointment for same day and all staff and carers were polite and very helpful

Not having a questionnaire that includes gender ideology nonsense

West Berkshire Community Hospital 2024-03-01 Person 5 5 0

Friendly phlebotomist, listened well and was gentle and kind.

I have no complaints. It was quick and easy and I didn't have to wait

West Berkshire Community Hospital 2024-03-01 Person 5 5 0

Very patient, staff on the ball.

Nothing really

West Berkshire Community Hospital 2024-02-29 Person 5 5 0

[name removed] (physiotherapist) was very polite, friendly, and welcoming . She clearly explained my condition and assured me that I can make improvements, I was impressed with her extended knowledge and professionalism

Improvement to the waiting time