Reviews
Reviews
All the staff were friendly and helpful at all times.
The food was terrible.
Staff were fantastic, felt safe all day.
Nurse company to JR.
Nurse look at sleep hygiene together.
Sometimes I feel staff don't talk to me during their rounds. Sometimes if feels staff are talking down to me.
I am beginning to feel half human again.
Good staff.
Dr. needs to explain more and make leave more clear to clients medication needs explaining more.
Better food and better drinks, new TV's .
Gaming consoles.
New board games.
Good:
Days when plenty of activities available (time passes early).
Access to garden.
Hot water available.
Leave to walk outside ward.
Ward kept very clean on a daily basis.
Food good.
Use of telephone.
Improvements:
Plenty of activities everyday - Some days currently have few activities, and time passes slowly. (Some activities cancelled at short notice).
-Good, but how about a couple of benches for seating - There is one, unused, in garden area at end of East corridor.
Baths needed as well as sharers. Wash basins need to be better, with plugs, showers can be too hot.
(Thank you, cleaning staff). Hot desserts occasionally.
Playing music some staff.
The level of skills shown by the whole team that operate the phoenix ward is exceptional.
:- Including from the cleaning and cooking staff/nursing assistants, ward managers, OT's and start nurses. Consultant Dr Chaplin tins and team to be proud of.