Boots Opticians Peterborough - Long Causeway

Amazing child friendly care. Zainab was amazing. My little girl is very shy and I don’t think anyone else would have managed to check her eyes as well as she did. I’m very happy with her service and will not go elsewhere as long as she remains there. The other staff were also very helpful and friendly.

Shocking services today, i booked an appointment for 9,30 today 27th/12 before the Christmas break,after traveling ten miles in the snow,only to be told that i was 4 weeks to early to have my eye test, And i've had Glaucoma issue's in the past I'm on yearly appointments, why did they take the booking Then Sorry Boots No good enough

I have nothing but praise for the Peterborough, Long Causeway branch of Boots opticians. I have dealt with Lyn twice in the past and today she fitted my replacement frames following problems with the lens fixings. The replacements were made free of charge and I was offered a level of service, I've found lacking in other providers. Many thanks for the help. Rod

I attended today (01 Nov) to collect my glasses and was served by Lyn. Her customer service skills are exceptional. She served me promptly at the reception sat me down for a very short while and then came over with my new glasses. She was very friendly and made me feel at ease. She checked the fitting around my head scarf and they fitted perfectly. I have never had someone give so much consideration before. I would like to Thank her for making me feel at ease and for her brilliant customer service :)

Fast and friendly service. But I wasn't clear if the changes to my eyes warranted new lenses. So I decided not to opt for them.

Staff very welcoming and the Optometrist I saw was very patient and caring.

I was the first appointment of the day, and must admit I was a little disappointed when I was told Henry, the Optometrist still hadn't arrived. Having only been to Boots Opticians once before, I thought it was a great start to my second visit! The two gentlemen in the store kept me informed and I was taken in for my appointment virtually completely on time. Henry was (at times) a little difficult to understand, but amusing, happy, and seemed genuinely interested in me and my hobbies. I don't often deal out compliments, but he was great, and my visit was (glaucoma test aside!) quite pleasing! Jordan was very helpful, friendly, polite and confident. They all were. What could be improved? I actually don't know. New chairs for your waiting area? That's all I've got, I think!

Very easy to make an appointment. Friendly staff.everything explained clearly.

Unfortunately I bought 2 new pairs of glasses in May this year, without having an up to date eye test (my last one in 2015). Therefore when I had my latest test my prescription has changed and I required new glasses again! Boots are now in the process of getting my lenses changed.

The optician was excellent and very thorough she answered all my questions and put my mind at rest I felt reassured when she gave me advice