Boots Opticians Manchester - Market Street
287 reviewsReviews
I was made to feel totally at ease explaining every detail along the way !
The staff are excellent, in particular I have always had great service from Janice, Louise and Gemma. No complaints about the standard of care. No real suggestions for improvement.
I visited Boots Optician's today for my very overdue checkup, my initial examination was carried out by Stephen, what a refreshing experience, Stephen's customer service skills were excellent, he was attentive, knowledgeable and professional but best of all friendly and it was definitely service with a smile. After my initial tests I went through to see the optician where the experience continued. I had my eyes tested by Sean who answered all my questions and explained the results in a comprehensive way. Both Stephen and Sean took the time to make the experience a personable one, despite being a high street chain it felt like I was genuinely valued as a customer. Thank you both, I will definitely recommend Boots to my friends and colleagues.
Very thorough and attentive
Friendly and patient. Different tests explained. Other things I could do in the home to put less strain on eyes e.g. better Task lighting.
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