Reviews
Reviews
Brilliant care and very kind and thank you for looking after us while having oper
On several occation it was felt that my bell was not answered for a considerable amount of time.
I have received amazing treatment and everyone has been so kind and thoughtful I cannot speak highly enough of my experience.
Had an incident one night when two patients from the same bay tried to get into my bed.
My treatment was excellent and although I dreaded it the whole experience was not as terrifying as I thought it would be.tthank you to all the staff for there kindness
Very good and friendly and cl
Admirable, dedicated staff seemingly fighting a running battle to deliver quality patient care. It is very clear, from the patient's perspective, that the Care Assistant cohort are understaffed. The evidence for this is found in response times to call requests and multiple events when CAs are visibly 'firefighting' tasks during peak load times, particularly during night shifts.
Particularly impressive is the consistent level of professionalism and compassion shown when dealing with aggressive and confused charges. i don't know how they do it - it must have something to do with that often imisused word 'vocation'.
The criticism I have is the painfull time and effort it takes from being admitted and going to first available bed which was in a general ward and them contacting Kingston ward which took all day pre op and the ward kept telling me I wasn't going when Kingston told me I was. It was a shame as this was bringing me down before op and I didn't do too well in anaesthetics side. Matron came to see me in the end and nurse apologised to me, but it was out of line.
Your comments
Twicevthevbed manager has gone against the nursing staff and had me moved to jasmine on firstba
Occasion it was 5am very frightning ,second occasion last night at 11pm but did not sucseed due to staff nurse carrying out the orders on my note written by my specialist .All the staff here on 9a go the extra mile and make you feel cared for and not just a paitient . They are so understaffed